Ngot77 Privacy Policy — Your information is safe with us

Ngot77 is an international-standard online gaming platform. Our Privacy Policy ("Policy") applies to all registered members and site visitors, and clarifies how ngot77 manages your personal information.

This privacy policy has been written with Bangladeshi users specifically in mind. We believe your data belongs to you — we use only what is necessary to provide our services.

When you register an account and use our services on ngot77, we collect certain information. This falls into two categories — what you provide directly and what is collected automatically.

Ngot77 uses collected data exclusively for specified purposes. We never use your information for unnecessary ends.

• For account registration, login, and identity verification.
• For processing all payments, including deposits and withdrawals.
• For sending bonus and promotional offers and distributing rewards.
• For providing customer support and resolving complaints.
• For detecting and preventing fraud, money laundering, and illegal activities.
• For monitoring Responsible Gaming limits and preventing gaming addiction.
• For analytics aimed at improving platform quality and developing new features.
• To fulfill legal obligations and maintain compliance with regulatory authorities.

Ngot77's servers are housed in international-standard data centers with 24/7 security monitoring. The retention periods for data under this privacy policy are outlined below.

• All personal and transaction data is retained for as long as the account remains active.
• Even after account closure, data may be retained for legal reasons for up to 5 years.
• KYC documents are retained for a specified period in accordance with regulatory requirements.
• Cookies and session data are generally deleted automatically within 30 to 90 days.

Ngot77 never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties.

• Payment Processors: Necessary information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• KYC Provider: Limited data is shared with accredited verification services for identity verification purposes.
• Law Enforcement: Information may be disclosed to the relevant authorities in response to a court order or legal requirement.
• Licensing Authority: Prescribed reports are submitted to regulatory authorities in compliance with gaming license conditions.
• Fraud Prevention Services: Limited data may be exchanged with specialized security services for the purpose of detecting illegal activity.

Ngot77 uses cookies and similar technologies to enhance your site experience and remember your preferences. These are stored as small files in your browser.

• Essential Cookies: These are essential for the site to function properly. Keeping you logged in is one example.
• Analytics Cookies: Collects analytics data to understand which pages are used most.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Security Cookies: Helps detect fraudulent activity.

You can disable cookies through your browser settings, though doing so may prevent some features of the site from working properly.

Under ngot77's privacy policy, you have several important rights over your own data.

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that data processing be restricted in certain cases.
• Right to Portability: You can obtain your data in a portable, easy-to-read format.
• Right to Object: You can object to the use of your data for specific purposes.

Ngot77 employs industry-leading technology to protect your data. Robust technical security is a cornerstone of our privacy policy.

• All data in transit is protected with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only in hashed form.
• Data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is triggered for suspicious login attempts.
• Regular security audits and penetration testing are conducted.
• Data centers maintain 24/7 physical security and surveillance.

Ngot77 strictly prohibits account registration by anyone under 18. Collecting or processing personal data of minors is entirely contrary to our privacy policy.

• Age is verified at registration, and accounts are not approved for users under 18.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents or guardians may contact us to request the deletion of their child's data.

For any questions, complaints, or requests regarding our privacy policy, please contact our dedicated Privacy Team directly.

• Email: [email protected]
• Support Chat: Via the live chat option on the ngot77 website.
• After a complaint is submitted, you can generally expect an initial response within 3 to 7 business days.
• A full resolution for complex matters is targeted within 30 business days.